Terms of Service in Amarillo, TX 79121
Last Updated: 8/10/2026
What Long Term Rentals Covers
Long Term Rentals provides long-term portable toilet rental services in Amarillo. Services may include unit delivery, placement, routine servicing, pumping, pickup, and basic service communication listed in an approved rental agreement.
The customer must provide safe access, a suitable placement area, and any information needed for delivery or servicing. Construction sites should maintain sanitation access consistent with OSHA 29 CFR 1926.51. Accessible units and locations should follow the 2010 ADA Standards, including accessible routes and clear floor space.
Permits are separate unless the written agreement says otherwise. This may include state wastewater permits for authorized sewage disposal facilities and local right-of-way permits for sidewalk or street placement. Placement and plumbing work must follow applicable jurisdiction-adopted Uniform Plumbing Code provisions.
Long Term Rentals does not cover construction, utility relocation, private road repair, hazardous cleanup, unauthorized dumping, or disposal outside approved facilities unless a separate written agreement is signed. The EPA Clean Water Act prohibits unauthorized wastewater discharges.
Booking Dates, Changes, and Cancellations
Rental dates, delivery windows, service visits, and pickup plans are confirmed through written records, phone calls, or other approved communication. A requested date is not guaranteed until Long Term Rentals confirms it.
Customers should provide notice as soon as possible for cancellations, access changes, location changes, or altered rental periods. A late request may affect scheduling, delivery, pickup, or charges already approved under the agreement.
A scope change means a request that alters the number of units, service frequency, rental duration, placement, access needs, or other agreed work. Long Term Rentals may review the request before accepting it. The change becomes part of the agreement only after written approval.
Blocked gates, unsafe ground, locked sites, vehicles, weather, or missing permits may delay service. The customer remains responsible for giving accurate site details and arranging access. Cancellation results depend on the written rental agreement and applicable law.
Quotes, Approval, and Account Payments
A quote describes the units, rental period, service plan, delivery information, and other details known at the time it is prepared. A quote is not a final agreement until the customer approves it and Long Term Rentals confirms the booking.
Payment timing, accepted payment methods, taxes, deposits, recurring charges, and other account terms will appear in the quote, invoice, or rental agreement. Customers should review those records before approving service.
A request that changes quantity, placement, access, service frequency, rental length, or pickup timing may change the quoted amount. Long Term Rentals will seek approval before performing added work when practical. Verbal discussions do not replace written approval when the agreement requires it.
Invoices must be paid by the stated due date. Questions about an invoice should be sent promptly with the account or invoice details. Unpaid balances may affect future service, pickup scheduling, or continued rental access under the written agreement.
Service Quality and Warranty Limits
Long Term Rentals stands behind the rental work expressly promised in the written agreement, including delivery, placement, servicing, or pickup performed by its team. If a customer reports a service concern, the company may review the site, service record, unit condition, and agreement before deciding what correction is appropriate.
Any warranty or service guarantee applies only for the period and work stated in the written rental documents. These terms do not create a fixed warranty duration where none has been provided.
Coverage may not apply to damage, misuse, vandalism, theft, overloading, relocation by others, blocked access, unsuitable placement, contamination, or conditions that existed before delivery. It may also exclude issues caused by weather, third-party work, or failure to follow site instructions.
Customers should report problems with clear details and photos when available. A service correction does not waive payment duties or other agreement terms. Nothing here limits rights that cannot lawfully be waived.
Responsibility for Site Conditions and Losses
To the extent allowed by law, Long Term Rentals’ responsibility for a claim tied to its services is limited to the amount paid for the specific service that caused the claim. The company is not responsible for indirect losses, lost income, lost use, or delays outside its reasonable control.
Long Term Rentals is not responsible for pre-existing site conditions, concealed hazards, unstable ground, blocked access, underground utilities, customer-provided information, or damage caused by third parties. Customers must identify hazards and keep routes open for delivery and servicing.
Customers remain responsible for required site permissions and safe placement. OSHA 29 CFR 1926.51 addresses sanitation access at construction sites. The 2010 ADA Standards address accessible routes and clear floor space. State wastewater permits, local right-of-way permits, and jurisdiction-adopted Uniform Plumbing Code rules may apply.
Wastewater must go to authorized disposal facilities. The EPA Clean Water Act prohibits unauthorized discharges. Nothing in these terms removes duties imposed by law or limits liability that cannot legally be limited.
Questions, Notices, and Policy Changes
Questions about these terms, a rental agreement, an invoice, or a service concern may be directed to Long Term Rentals at (512) 566-1992 or contact@longtermportapottyrental.com. Written correspondence may be sent to 3501 S Soncy Rd, Suite 100, Amarillo, TX 79119, US.
Please include the customer name, service address, account details, and a short description of the request. This helps the company identify the correct rental record and respond with accurate information.
Long Term Rentals may update these terms to reflect service practices, legal requirements, or operational changes. Updated language may be posted on this website or provided through email, an invoice, a rental document, or another written notice. The effective date will apply to future bookings and to existing rentals when permitted by the agreement or law.
If an update changes an existing customer’s rights or duties, Long Term Rentals will provide notice when required. The written rental agreement, approved quote, and applicable law control if a conflict exists.